one AI platform for
sales, marketing and support.
one agent, one memory, every customer conversation handled.
you're not buying a tool. you're replacing four.
today, running customer ops means paying for:
four tools. four bills. four dashboards. zero memory between any of them.
one platform. every channel your customer uses.
the voice call knows what the whatsapp said. the ticket knows what the call ended with. the campaign knows what the ticket resolved.
this is what “unified” means when it's actually built that way, instead of bolted together after the fact.
every channel, one continuous conversation.
call, whatsapp, ticket, campaign — one thread, one customer record. they never repeat themselves. your team never re-reads context.
one customer. one thread. four channels. the voice agent opens with what the campaign already said. the whatsapp picks up where the voice left off.
ai handles the ops. humans handle the experience.
full autopilot, full manual, or anything in between. you decide per channel, per intent, per agent. one switch flips the mode.
when the ai hits a call it shouldn’t decide alone, it pauses, dials a teammate, briefs them in five seconds, and bridges the customer in. your human picks up knowing everything that was just said.
every incoming message gets a draft reply, with order history, past calls, and knowledge already loaded in. your team reads, hits send, moves on.
you decide where the loop closes. per channel, per intent, per agent. changeable any time.
live in a day. not a quarter.
plug in your number. connect your shopify store. drop your whatsapp business token. we handle the rest.
upload your docs: pdfs, notion, help center. we pick up your return policy, your tone, your refund flow. most teams finish in under an hour.
first call answered today. first whatsapp ticket auto-resolved tonight. first campaign out by friday.
if you've moved off a customer-ops stack before, you know this isn't usually true. we made it true.
built for the way customers actually contact you.
three sizes of brand. one platform.
d2c founders write the homepage. support teams write the sla chapter. mid-market writes the procurement checklist. popkorn ships all three.
recover carts on a call in minutes. confirm cod in thirty seconds. track orders over whatsapp on autopilot. most of our brands run support on one human and popkorn.
one inbox for every channel. ai drafts every reply and shows how sure it is. calls and tickets sit on the same customer, so nobody starts over.
one agent across voice, whatsapp, email, web and social. role-based teams, audit trails on every action, and a credit wallet your finance team can actually read.
none of this is anyone's fault. it's just what happens when four tools pretend to be one.
the fifth tool you're about to evaluate won't fix it either. the shape of the problem is the problem.
- 01the bot says "let me connect you to an agent." the agent says "can you start over?"twice the apologies. none of the context.
- 02marketing keeps sending review requests to customers still on the phone with support.the campaign tool doesn't know there's an open ticket. the ticket tool doesn't know there's a campaign.
- 03the same person is "aarav s.", "aarav.s@…" and "+91 98xxx" in three different tools.each one is sure the other two are wrong.
- 04your dashboards are green. your customers are not.every tool reports on itself. none of them report on the conversation.
the ten things every founder asks us before signing.
the questions we’d want answered if we were buying this. short answers, no marketing.
stop running customer ops on four tools that don't talk.
free credit to start. no card. live in a day.